Returns & Exchanges
At Sudathi, we want you to be completely satisfied with your purchase. If your ethnic wear or accessories don't meet your expectations, you can return or exchange them within 7 days of delivery as long as they are unworn and have all original tags attached.
Return Process
- 1.Initiate Request
Log into your Sudathi account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure the garment is in its original condition, unwashed and with the security tag intact, then pack it securely in the original packaging.
- 3.Pickup and Transit
Our courier partner will arrive at your doorstep within 48 hours to collect the package and provide you with a return tracking receipt.
- 4.Refund Processing
Once our warehouse team verifies the product, your refund will be credited to your original payment method or Sudathi wallet within 5-7 business days.
